How to Track and Lock Warranty Claims on Portronics

Introduction

Portronics is a well-known brand that offers a range of electronic accessories. Knowing how to track and lock your warranty claims is essential for effective customer support. This guide outlines the steps to track your warranty claim on the Portronics website.

Steps to Track Warranty Claims

Step 1: Visit the Portronics Website

• Go to the official Portronics website: Portronics.

Step 2: Access the Support Section

1. Navigate to Support:
   • On the homepage, look for the Support or Customer Service link, typically found in the footer or main menu.
2. Select Warranty Claim:
   • Click on the option for Warranty Claim or Warranty Status.

Step 3: Enter Product Information

1. Product Details:
   • You will need to enter relevant product details, including:
     • Product Name or Model Number: This can be found on the product packaging or the device itself.
     • Serial Number: Locate this on the product label.
2. Submit Information:
   • After entering the required details, click on the Check Warranty or Submit button.

Step 4: Review Warranty Status

• Warranty Information:
  • The system will display the warranty status of your product, including:
    • Warranty start date
    • Warranty end date
    • Claim status (if applicable)

Steps to Lock Your Warranty Claim

Step 5: Locking a Warranty Claim

If you need to lock a warranty claim (to prevent further actions on it):

1. Log In to Your Account:

   • If required, log in using your registered email ID and password.

2. Locate Your Claim:

   • Go to the section where your claims are listed. This may be under My Orders, My Claims, or a similar option.

3. Select the Claim to Lock:

   • Find the specific warranty claim you wish to lock.

4. Choose Lock Option:

   • Click on the option to Lock Claim or Freeze Claim. Confirm the action if prompted.

5. Receive Confirmation:

   • You should receive a confirmation message indicating that your warranty claim has been locked successfully.

Step 6: Contact Support (If Needed)

If you encounter any issues or need further assistance:

1. Customer Support:
   • Navigate to the Contact Us section on the website.
   • You can reach out via phone, email, or live chat for personalized help.

Conclusion

Tracking and locking your warranty claim on the Portronics website is a straightforward process that ensures you have control over your product’s warranty status. By following the steps outlined above, you can efficiently manage your warranty claims.

Bison Infosolutions Support

For further assistance with Portronics products or warranty claims, Bison Infosolutions is here to help:

• Website: Bison Infosolutions
• Email: info@bison.co.in
• Support Number: +91 70-479-479-70