IBM Lenovo Premier Support: How to Get Assistance for Your Data Center Products
We appreciate you reaching out to IBM Customer Support. Please note that the server you are inquiring about falls under Premier Support. To ensure a swift and effective resolution, we kindly advise you to contact the Premier Support Team directly.
How to Reach Premier Support?
For immediate assistance, Premier Support recommends using phone or chat as the primary contact options. Below are the contact details for Premier Support:
| Support Type | Phone Number | Language | Hours of Operation | Brand |
|---|---|---|---|---|
| Premier - Onshore | 000-800-440-2347 | English | 24 hours/day, 7 days/week | Data Center Products |
| Premier Local | +91 80 6884 6700 | English | 24 hours/day, 7 days/week | Data Center Products |
| Toll-Free | 000-800-440-2006 | English | 24 hours/day, 7 days/week | Data Center Products |
Self-Service Option via Data Center Support Site
You can also access support options by entering the serial number of your product on the IBM Data Center Support Site. This will present you with the available support channels, including chat and phone numbers.
https://datacentersupport.lenovo.com/in/en/warranty-lookup#/
For detailed guidance, please refer to the attached process image, which outlines the step-by-step approach to accessing support.
(See attached image)